Overview

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[pt_column highlight=”yes”][pt_price]IT Department Plus[/pt_price]
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Our most economical fixed cost IT support contract.

For small businesses that want to focus on growing their business rather than worrying about their IT. All the benefits of employing an in-house IT manager for a fraction of the cost. You never need to worry about the associated staffing issues such as recruitment, holiday cover or employment responsibilities.

Features

[list_item]Support for all your IT infrastructure by qualified IT professionals.[/list_item]
[list_item]Unlimited remote/telephone support in office hours.[/list_item]
[list_item]Guaranteed fast response times.[/list_item]
[list_item]Daily server ‘health check’ monitoring.[/list_item]
[list_item]Daily backup monitoring and alerting.[/list_item]
[list_item]A dedicated Account Manager.[/list_item]

More Information

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[pt_column][pt_price]Department Extra[/pt_price]
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A fixed cost IT support contract with extra proactive monitoring.

For small to medium sized businesses that are highly reliant on their IT but want to avoid the cost, unpredictability and management headache of running their own internal IT function.

Features

[list_item]Support for all your IT infrastructure by qualified IT professionals.[/list_item]
[list_item]Unlimited remote/telephone support in office hours.[/list_item]
[list_item]Guaranteed fast response times. [/list_item]
[list_item]24/7/365 monitoring of all IT infrastructure. [/list_item]
[list_item]Daily backup monitoring.[/list_item]
[list_item]Email protection option.[/list_item]
[list_item]Server and Workstation patching/updates.[/list_item]
[list_item]3rd Party Vendor Management. [/list_item]
[list_item]Account Manager/ Quarterly Account Reviews.[/list_item]

More Information

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[pt_column highlight=”yes”][pt_price]IT Department Pro[/pt_price]
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Our most comprehensive fixed cost IT support contract.

For medium sized businesses that want ALL their expected IT needs taken care of in return for a predictable fixed monthly fee.
Features

[list_item]Support for all your IT infrastructure.[/list_item]
[list_item]Unlimited remote/telephone support.[/list_item]
[list_item]8 Hours per month onsite support at your premises.[/list_item]
[list_item]Guaranteed fast response times. [/list_item]
[list_item]24/7/365 monitoring, diagnosis and fix of all IT infrastructure. [/list_item]
[list_item]Scheduled maintenance & housekeeping.[/list_item]
[list_item]Daily backup monitoring.[/list_item]
[list_item]Email protection.[/list_item]
[list_item]Server and Workstation patching/updates.[/list_item]
[list_item]3rd Party Vendor Management. [/list_item]
[list_item]Access to Technical Director for strategic advice.[/list_item]

More Information

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[pt_column][pt_price]Pay-As-You-Go[/pt_price]
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Flexible 24/7/365 IT support from 750 SP per case.

Our unique 4 Ultro Pay-As-You-Go IT Support Time system gives your business access to expert IT support, including on-site visits. There are no annual contracts or monthly fixed charges. When your IT is working fine, you don’t pay a thing. But when it’s not, you’re always covered.

More Information

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[pt_column highlight=”yes”][pt_price]Support Calculator[/pt_price]
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Instant On Line Quotation tool for all of our IT Support packages.

Use our Support Calculator tool and get an immediate idea of what great value for money our annual IT support services are.
You can get instant quotations for all three of our annual IT Department support contract services.

More Information

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