A contact center can be explained as a synchronized system of people, processes, technologies and strategies that delivers access to information, resources, and expertise, through appropriate channels of communication, enabling interactions that create value for the customer and organization.
Four Ultro a leading system integrator in Middle East and Africa provides best in class contact center solutions to our customers. We design the strategic solutions to manage the customer interactions with the help of innovative technology 24/7.
With our contact center solutions work faster and smarter from different parts of the globe. Four Ultro helps in leveraging the power of technology to personalize the customer experience in a contact center.
Contact Center Solutions
A synchronized system of people, processes & technologies
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Products And Solutions
Avaya Contact Center Solutions
Avaya delivers a magnificent customer experience by providing incredible contact center solutions. Finest performance and delighted customers are the main goals of Avaya CC solutions. Avaya CC solutions are prompt, timely, reliable & relevant to the customer needs and are operating 24/7.SME & Enterprise
Cisco Contact Center Solutions
Cisco Unified Contact Center Express delivers a highly confident, accessible, simulated, and sophisticated customer interaction management solution for up to 300 agents. Cisco solutions play a major role in enhancing productivity and customer satisfaction. They are east to deploy and use.SME & Enterprise